Norfolk & Suffolk Care Support Ltd

CQC Compliance

High quality, good value workshops to prepare you for CQC inspections

Norfolk & Suffolk Care Support, in partnership with Tina Welford from ECLM Ltd, organise regular CQC Compliance Workshops. There are two workshops to choose from; a full-day or a half-day refresher/update session.

Full-day workshop

  • Understand the role and accountability of Registered Managers, Responsible Persons, senior managers and leaders regarding regulations and the law
  • Ensure you feel confident to have a well-coordinated and prepared approach to CQC inspections
  • Be aware of the changes and actions required by your service to achieve ‘good’ or ‘outstanding’ CQC rating

Half-day refresher/update workshop

  • Strategic oversight of changes in CQC inspection methodology and supporting information, and the opportunity to review the changes and their impact on your service.
  • Changes to how CQC will inspect and the planned timeline
  • The impact that quality management is going to have on the inspection process
  • Assimilating the changes into business plans and operating procedures
  • What makes outstanding rated leadership

Tina Welford has over 35 years experience in health and social care, and also as a career and senior manager/executive coaching and leadership delivering bespoke programmes for both individuals and organisations to meet their needs. Regulatory consultancy and CQC compliance audits are a specialty. 

Some comments from recent participants

  • "I found the course hugely beneficial to me and at the same time very enjoyable"
  • “A very informative day”
  • “It raised my awareness”
  • “An ‘eye opener’”
  • “Excellent day. A lot of information covered but kept engaging and interesting”
  • “Will give me the confidence to meet the inspector with a positive attitude next inspection” 

Upcoming workshops:

Full-Day: Thursday 27 February 2020 in Heacham (aimed at providers based in West Norfolk)

Half-day: 5th May 2020 in Norwich (am and pm sessions will be available) am aimed at home care providers, pm at residential care.

Full-day workshops are £100 and the half-day session are £50.

Please note: We require full payment in advance. Cancellations 72 hours or more prior to the event will be refundable at 50%. The fee will be non-refundable within 72 hours of the event. 

Get in touch with us for more information or to reserve places.

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