Find a Learning Provider
Search our list of endorsed learning providers
If you use an N&SCS endorsed provider you know that the organisation or individual trainer will have:
- Occupational or other competence and relevant teaching qualifications
- References from two employers supporting their endorsement
- Clear aims, objectives and expected outcomes for their courses
- Quality Assurance (QA) and complaints procedures, and methods of obtaining feedback from learners and employers
- Adequate liability insurance
The details of endorsed providers can be found using the filter below. Use the dropdown menu to select the category of course you need. You can then print out their details. To view ALL courses offered by ALL endorsed providers click SEARCH without choosing any categories.
N&SCS also holds a database of learning providers that offer qualifications, such as RQF Diplomas. Please get in touch if you would like us to send you a list. To find an Apprenticeship provider you can also use the Apprenticeships Norfolk website: www.apprenticeshipsnorfolk.org
To download a list of the currently endorsed learning providers and their contact details click HERE.
CareRite
CareRite provides a two-day course, Dementia Detectives, for those supporting and caring for people living with dementia. Programme delivery is led by Claire Gilbert who has been a care home manager and did extensive work with the Dementia Alliance where she was the lead for Workforce Development in Norfolk and Suffolk.
Course/Qualification
Dementia Detectives (2 Day)
Notes
Day 1: Dementia – The Wider Picture - Exploring the Brain, Different Types of Dementia, Recognising the Key Characteristics (including Signs and Symptoms) Day 2: Dementia - Distressed Behaviour / Communication - What to say when someone says…. What to do when someone does.…
Anglian Training
Anglian Training (formerly Serenity Training) is based on the Manor Farm Barns development in Framingham Pigot, on the outskirts of Norwich. We have a number of highly qualified and trained members of staff, available to deliver a range of different training classes.
Provider Details
Website
www.angliantraining.co.uk
Email info@angliantraining.co.uk
Telephone
01508 447311
Course/Qualification
Anaphylaxis awareness
Notes
Autism Awareness
COSHH Awareness
Care Certificate
This course is the classroom based delivery of the care certificate standards – once the classroom based teaching has been delivered it will then be the responsibility of the employer to sign off the staff member and assess competence. Care Certificate workbooks will be provided. Course Length: : 2 days
Care Sector Induction
This course is ideal for new staff members who have not recently worked in the care sector, who require full training. • Level 2 Emergency First Aid at Work • Safe administration of medication • Manual Handling of People • Safeguarding of vulnerable people • Health & Safety awareness • Infection Prevention
Challenging Behaviour
Common Neurological Conditions
This course seeks to provide an awareness on common neurological conditions Course Length: 3 hours • What are neurological illnesses • Overview of MS, Parkinsons, Stroke, Motor Neurone Disease, • Signs and symptoms of each condition • Diagnosis • Prognosis • Treatment & Management
Conflict Management
Dementia Awareness
Diabetes Awareness
Dignity in Care
Effective Communication
Emergency First Aid at Work
Emergency First Aid at Work - Level 2
Epilepsy Awareness
Equality and Diversity
Fire Marshalling
Fire Safety Awareness
First Aid at Work
Fluids and Nutrition
Food Safety Awareness
Health & Safety
Health and Safety Awareness
Infection Prevention and Control
Lone Working
Manual Handling (People)
Mental Capacity/DoLS
Mental Health First Aid (Adults) (2 days)
MHFA England accredited course. This two-day course is suitable for anybody looking to gain an awareness of Mental Health and qualify as an Adult Mental Health First Aider.
Mental Health First Aid Champion (Adults) (1 day)
This session is a Mental Health England Accredited Course. This one-day mental health awareness and skills course qualifies employees as MHFA Champions.
Parkinson’s Awareness
Pressure area care / tissue viability
Reporting & Recording in the care sector
Course Aims: This course will teach delegates the importance of appropriately recording and reporting within the care sector. • Why we have to record our practice • Legisation around reporting and recording • Confidentiality • What needs to be done in regard to reporting and recording and best practice • Responsibilities • Mental Capacity Act 2005 and recording best interest • Examples of poor and good recording Course Length: 3 hours
Risk Assessment
Safe Handling of Medication
Safeguarding Adults
Safer Medication Management
Stoma Care
Stress Management
Stroke Awareness
Whites Training Services Ltd
Whites Training is a highly recommended Health & Social Care Training Provider based in Norfolk. The quality of our training and customer service always comes first. We pride ourselves on meeting with our customers to work together, to build a person-centred training program bespoke to your setting to help you achieve compliance, cost effectively. We are proud to offer over 60 courses to enable you to choose for your staff the best training solutions.
Our training is evidence-based through skills-based assessment and is perfect for demonstrating compliance within regulatory frameworks.
Course/Qualification
Audit & Reviews – Managers
Notes
Autism Awareness
Basic Life Support
Breakaway Techniques
COSHH Awareness
Care Certificate - 15 Standards - Induction Training
Care Planning
Confidentiality Awareness
Continence Care
Continence, Catheter & Stoma Care
Customer Service
Data Protection/GDPR
DiGeorge Awareness
Diabetes Awareness
Duty of Care
Dysphagia Awareness
Effective Communication
Emergency First Aid Awareness
Emergency First Aid at Work (Level 3)
End of Life
Epilepsy Awareness
Epilepsy and Administration of Buccal Midazolam
Equality, Diversity & Inclusion
Falls Prevention
Fire Marshalling
Fire Safety Awareness
First Aid at Work (Level 3)
Fluids and Nutrition
Health & Safety
Infection Prevention and Control
Managing behaviours that challenge
Manual Handling
Medication Awareness - Norfolk Policy
Medication Awareness - Other Areas
Mental Capacity Act and DOLS for Managers
Mental Capacity/DoLS
Oral Hygiene & Healthcare
Course content: • How do you promote good oral hygiene in your setting? • The Facts – CQC Feedback on NICE good practice guidelines • Factors that can influence poor oral hygiene • Oral Thrush • Angular Cheilitis • Mouth Ulcers • Mucositis • Oral Cancer • What is Gum Disease, Gingivitis and Periodontitis? • Caries • Serious Health Implications • Good Practice Guidelines • What you should have in place at your Setting • How to complete a good practice Assessment • Visual from the Professionals • Healthy Eating and Drinking • Useful Links to Good Practice Guidelines
Oxygen Therapy
Parkinson’s Awareness
Phlebotomy / Venepuncture
Pressure Area Care
Safeguarding Adults and Children
Stroke Awareness
Train the Trainer
Independence Matters
Independence Matters provide a wide range of support services for adults with learning and physical disabilities, young people in transition and the elderly, including people with dementia, in the home and in the community. Our training team also offer a range of training courses to the local care sector. Training can be held in several locations in Norfolk with training rooms provided or the trainer can travel to your chosen venue.
Provider Details
Website
www.independencematters.org.uk/services/learning-and/
Email amanda.smy@independencematters.org.uk
Telephone
01362 654651
Course/Qualification
Accountability and Record Keeping
Notes
Autism Awareness
Death and Dying Matters
Diabetes Awareness
Emergency First Aid at Work Induction
Emergency First Aid at Work Refresher
Epilepsy and Administration of Buccal Midazolam and Rectal Diazepam
First Aid at Work Induction (3 day)
First Aid at Work Refresher (2 day)
Infection Prevention and Control
Just the Little Things that Matter
Manual Handling of Objects
Medication Administration
Mental Capacity/DoLS
Mental Health Awareness
Moving and Transferring People Induction
Moving and Transferring People Refresher
Safeguarding Adults and Children
Stroke Awareness
True Colours (SDi) Strength Deployment Inventory
Our “True Colours” Workshop is a memorable and highly engaging training course which uses the Strength Deployment Inventory (SDI©) to help people understand their unique interpersonal traits and abilities when communicating and relating to others. Using colours to describe styles and skills, it provides a common and non-threatening language which can be used to explore and discuss how we relate to one another day to day and also how we deal with conflict and opposition. The learning from this course can be used for team and individual development and coaching and can positively enhance the culture of an organisation.
MVA Training Limited
At MVA Training our pride and passion is in helping workplaces acquire quality nationally accredited training. Providing a better framework for staff will always ensure your company has exactly what it needs to run in a safe and legally compliant way.
Specialising in Breakaway & Personal Safety and PMVA, Behaviour Management and De-Escalation is a skill we love to learn and teach. Although mainly used within health and social care, Behaviour Management is something that can be utilised across all sectors in aiding your staff to better understand emotionally volatile situations and training from experience always helps achieve a better learner outcome.
While Behaviour Management is our specialism, we are not limited to that; we also deliver a wide range of First Aid, Health & Safety, Fire Safety and Safeguarding courses, ensuring workplaces are safe and up-to-date with HSE requirements.
Course/Qualification
Breakaway & Personal Safety
Notes
Emergency First Aid at Work (Level 3)
Fire Safety (Level 1)
Fire Safety (Level 2)
First Aid at Work (Level 3)
First Aid at Work (Level 3) Refresher
Health & Safety at Work (Level 1)
Health & Safety at Work (Level 2)
Learning Disability & Mental Health Awareness
Manual Handling Level 2
PMVA (Prevention and Management of Violence and Aggression
Physical and Psychological Risks of Restraint
Safeguarding Level 3
The Use of Force and The Law
Understanding Aggression and De-Escalation
ACC Consulting Ltd
ACC Ltd has a reputation for providing simple, but powerful practical and positive solutions in training and development, coaching, psychometric assessment and consultancy. All courses meet CQC requirements, are tailor-made to meet the needs of your organisation, and can be delivered in-house in groups of up to 25.
Provider Details
Website
no website at the moment
Email info@accconsulting.co.uk
Telephone
01473 211715
Course/Qualification
Activities
Notes
Arthritis Awareness
Chair based exercise
Communication skills
Conflict Resolution and Personal Safety - Level 2 Award
Continence Awareness
Dementia Awareness
Dementia Nutrition
Deprivation of Liberty - DoL
Diabetes Awareness
Dignity and respect
End of Life/Palliative Care
Epilepsy Awareness
Falls Prevention
Fire Marshalling
Fire Safety Awareness Level 1 (CIEH)
Fire Safety Principles - Level 2 Award
Food Safety
Foot Care
Health & Safety in the Workplace Level 2 (CIEH)
Huntingdon’s Disease Awareness
Hygiene in Health & Social Care - Level 2 Award
Infection Prevention and Control
Level 1 Health & Safety in the Workplace (CIEH)
Level 2 Award in the Principles of COSHH (CIEH)
Level 2 Health & Safety in Health & Social Care - Level 2 Award
Level 2 Health & Safety in the Workplace – Refresher (CIEH)
Managing behaviours that challenge
Managing behaviours that challenge - dual diagnosis
Manual Handling - Principles and Practice - Level 2 Award
Mental Capacity Act (MCA)
Mental Health Activities
Mental Health Awareness
Motor Neurone Disease
Nutrition Awareness
Oral Hygiene/Mouth Care
PEG Feeding Awareness
Parkinson’s Awareness
Person Centred Care
Pressure area care / tissue viability
Principles of Manual Handling - Level 2 Award
Principles of Risk Assessment
Record keeping
Reminiscence and recall
Risk Assessment Principles and Practice - Level 3
Safe Handling of Medication
Safeguarding Adults
Stroke Awareness
Stroke Nutrition
Supervision
Train the Trainer courses
Training2Care
Training2Care UK Ltd offers care providers high quality training at the most competitive pricing in the marketplace. The perfect solution to demonstrate to CQC that your staff have attended training and that learning aims and outcomes are achieved. You can have the peace of mind of knowing that you are achieving all the standards expected with your service.
Provider Details
Website
www.training2care.co.uk
Email info@training2care.co.uk
Telephone
01376 573999
Course/Qualification
Administration of Medication
Notes
Autism Awareness
Autism Reality Experience
Award in Education and Training
Basic Life Support (3 hours)
Breakaway Techniques
COSHH Awareness
Care Planning
Challenging Behaviour
Continence Care
Coping with Aggression
Defensible Documentation
Dementia (3 hour, 1 day or 2 days)
Deprivation of Liberty - DoL
Diabetes Awareness
Emergency First Aid at Work - Level 2
Epilepsy Awareness
Epilepsy and Administration of Buccal Midazolam
Equality and Inclusion
Fire Safety
Fire Warden and Fire Marshall
First Aid at Work - Level 3
Fluids and Nutrition
Food Safety
Health and Safety Awareness
Huntingdon’s Disease Awareness
Infection Prevention and Control
Lead to Succeed
A new non-accredited learning programme developed by Skills for Care. It consists of 5 full-day workshops, with each workshop focusing on a different topic. It is aimed at aspiring or new managers, and those who wish to refresh their knowledge of leading and managing. Successful behaviours for leaders and managers; Developing a positive culture; Effective Supervision; Leading and managing the process of change; Leading and managing the inspection process
Leadership
Mental Capacity Act (MCA)
Moving and Handling of INANIMATE Objects
Moving and Positioning
Oral Health Care
Introduction - What is Oral Health • Understand the anatomy of mouth • Discuss the reasons for oral health • Understand gum disease and how to prevent it Oral Health Risk Assessment • Look at Risk Assessment Tools • Discuss oral health care plans • Understand the importace of recording daily oral care Practical • Discuss good tooth brushing techniques • Discuss routine denture care • Understand tooth decay and how to prevent it • Identify when to refer for specialist advice
PEG Feeding Awareness
Palliative Care
Parkinson’s Awareness
Person Centred Care
Pressure Ulcer Care
Risk Assessment
Safeguarding Adults
Safeguarding Children
Supervision
Syringe Driver Awareness (McKinley/Graseby)
Tissue Viability
Train the Trainer - Challenging Behaviour and Breakaway techniques
Train the Trainer - First Aid
Train the Trainer - Food Hygiene
Train the Trainer - Health & Safety
Train the Trainer - Infection Control
Train the Trainer - Medication
Train the Trainer - Mental Capacity Act
Train the Trainer - Moving & Positioning
Train the Trainer - Safeguarding Adults
Venepuncture
Virtual Dementia Tour
A scientifically proven method of building a greater understanding of dementia through the use of patented sensory tools and instruction this your window into their world.
Jeesal Group Training Centre
All Jeesal courses are delivered by qualified trainers with numerous years of experience in Health and Social Care. We are accredited with City & Guilds, the Health and Safety Executive and the Chartered Institute of Environmental Health. We are approved trainers in NAPPI (Non-Abusive Psychological & Physical Intervention) and Signalong.
Course/Qualification
Clinical Risk Assessment
Notes
Complaints Management
De-briefing skills
De-escalation
Effective Communication
Emergency First Aid
Epilepsy Awareness
First Aid at Work
Food Safety in Catering
Health & Safety
Incident Management and Health Records
Learning Disabilities and Mental Health
Management of Violence and Aggression
Medication Awareness
Mental Capacity/DoLS
Moving & Handling
NAPPI (Non Aggressive Physical and Psychological Intervention)
Professional Boundaries
Safeguarding Adults
Safer Medication Management
Security
Signalong
Supervision
Extra Hands Training
Please contact the Training Provider using the details on the right to find out details of courses they offer within a category.
Provider Details
Website
www.extrahandshomecarenorfolk.co.uk
Email training@extrahands.net
Telephone
01485 570611
Course/Qualification
End of Life/Palliative Care
Notes
First Aid
Food Safety
Harm Free Care
Induction - Social Care Worker (2 day)
Infection Prevention and Control
Medication Management
Mental Capacity Act (MCA)
Moving & Handling
Moving & Handling Refresher
Person-Centred Dementia Care
Safeguarding Adults
DUET diabetes Ltd
DUET diabetes is a company born out of the desire and dedication to improve the understanding and knowledge of those looking after people with diabetes. We provide a service designed to improve the skills and confidence of nurses and carers and the standards of diabetes care they provide; enabling them to make a positive difference to those living with diabetes. Our workshops are run as small interactive groups led by a diabetes specialist nurse who also works within the NHS. All our training complies with current UK diabetes guidelines and in line with CQC guidance regarding diabetes care.
DUET diabetes was a ‘highly commended’ runner up in the Hypo Awareness Week 2018 Excellence Awards.
Course/Qualification
Bespoke Diabetes Education and Training
Notes
If you cannot find a workshop to that meets your diabetes training requirements then please do contact us and we will do what we can to accommodate you.
Blood Glucose Monitoring and Glucometer Training
Competency assessment is an optional extra.
Diabetes & Healthy Eating
Diabetes Awareness
Diabetes Medicines & Management
Diabetes Update for Registered Nurses
This interactive workshop is for trained nurses who provide care for people with diabetes in nursing homes.
Diabetic Foot Screening
The Diabetic Foot Screening workshop is for practitioners who are involved in assessing the feet of people with diabetes. Using NICE guidance as a framework the workshop aims to equip the learner with the knowledge and skills to competently examine and assess the diabetic foot for potential and actual problems.
Insulin Awareness
This interactive workshop is for carers who provide care for people with diabetes who are treated with insulin. It is designed to be tagged on to the ‘Diabetes Awareness’ workshop but can be provided as a stand-alone module for carers who have attended a ‘Diabetes Awareness’ workshop within the previous year.
Norvic Training (UK) Ltd
Norvic Training (UK) Ltd is a trusted training organisation providing high quality, yet affordable courses throughout the UK. Subjects offered include HSE accredited first aid courses, a wide range of specialist clinical courses, people moving and handling instruction, CIEH accredited food hygiene and many, many more.
Provider Details
Website
www.norvictraining.co.uk
Email andy.swain@norvictraining.co.uk
Telephone
01603 343534
Course/Qualification
Administration of suppositories
Notes
Anaphylaxis awareness
Automated External Defibrillation (AED)
Basic Autism Awareness
Basic Life Support
Care Worker Induction
Day 1 Food Safety Awareness First Aid Awareness Day 2 Health & Safety, Risk Assessment and Fire Awareness Introduction to Infection Control, Safeguarding Vulnerable Adults (SOVA) Day 3 Moving and handling induction Day 4 Supporting Medication in a Social Care Setting DayPerson-Centred Dementia Awareness
Conflict Resolution
Dementia Awareness
Diabetes Awareness
Emergency First Aid at Work - Level 2
Epilepsy Awareness
Equality and Diversity
Fire Safety Awareness
First Aid for the Mind
Food Safety Awareness
Food Safety in Catering
Gastrostomy Care
Health & Safety
Infection Prevention and Control
Introduction to Infection Control
Mental Health First Aid Champion (Adults) (1 day)
This session is a Mental Health England Accredited Course. This one-day mental health awareness and skills course qualifies employees as MHFA Champions.
Moving & Handling
Moving and Handling of People
Person-Centred Dementia Care
Personal and Intimate Care
Phlebotomy / Venepuncture
Safeguarding Adults
Train the Trainer
Train the Trainer – Moving & Handling
Working with People Living with Dementia
Training & Assessment in Healthcare Ltd
Training and Assessment in Healthcare are a local, Norfolk-based professional organisation employing a carefully selected team of Registered Nurses, Nurse Trainers and Nurse Assessors across a variety of disciplines. Between us we offer a wealth of experience and expertise within the Health & Social Care Sector (NHS and Independent).
Provider Details
Website
www.traininginhealthcare.co.uk
Email training@tihcuk.com
Telephone
01603 611107
Course/Qualification
ADD/ADHD
Notes
Adcanced Medicines Management and Audit
For Managers/Seniors and Registered Nurses
An Introduction to Mental Health First Aid
Autism Spectrum
Autism and Mental Health
Award in Education & Training (AET) Level 3
The Level 3 award replaced PTLLS and will provide in-depth knowledge and practical skills to build confidence and ability in the planning and delivery of your workplace-based training. This qualification is mapped to the RQF (Regulated Qualifications Framework) and is the industry standard for those delivering education and training for adult learners (16 years+)
Basic Life Support & First Aid
Care Certificate Assessment
Catheterisation (male/female/suprapubic) Registered Nurses
Continence Management
Creative Communication in Dementia Care
De-escalation
This half-day module concentrates on de-escalation techniques and procedures as part of managing challenging behaviour.
Delivering Dementia Care
Dementia Awareness
Early Warning Signs (various conditions)
This course aims to facilitate knowledge on how to recognise common early warning signs for a number of different conditions, and to enable staff to learn the importance of assessing, responding and effectively managing deterioration in health & well-being. Full details: click here
Emergency First Aid at Work - Level 2
End of Life/Palliative Care
Epilepsy Awareness
Epilepsy and the administration of VNS, Buccal Midazolam and rectal Diazepam
Equality and Diversity
Fire Safety
Food Safety Level 2
HABC Food Safety Level 2 Award in Catering (QCF)
Food Safety and Nutrition
Health & Safety and Infection Control
Infection Prevention and Control
Management Training
This course is suitable for managers and team leaders working in a community care setting (e.g. care home, nursing home, domiciliary care, supported living, day services).
- Leadership Skills
- Assertiveness/team building
- Supervision/team support and inclusiveness
- Professional boundaries
- Management of self/managing change
- Documentation and regulations (including RIDDOR, Regulation 37, understanding risk assessment, safeguarding)
- An understanding of CQC and QAF outcomes and responsibilities for managers
Medication: Observation and Supervision
This course is suitable for team leaders, senior staff and managers who need to undertake supervision & practical assessments in the workplace. It is delivered by experienced Registered Nurses. website link
Medicines Management
Mental Capacity/DoLS
Mental Health Disorders
Moving & Handling/Falls Prevention
Oxygen Therapy
PEG Feeding
Parkinson’s Awareness
Person-Centred Approach to Healthy Diet and Nutrition
Person-Centred Care Planning & Risk Assessment Training
Phlebotomy (Registered Nurses)
Positive Behaviour Management/Managing Behaviour that Challenges
Pressure area care / tissue viability
Professional Boundaries
Record Keeping and Correct Documentation
Reminiscence in Dementia Care Settings
Safeguarding Adults (NSAB approved)
Safeguarding Children
Self Harm Awareness
Spinal Injury
Course Objectives Spinal anatomy Physical changes that can happen following injury to the spine Risk factors associated with spinal injury Positive skin care, pressure area care and limb movement Facilitating effective bladder and bowel management and the importance of nutrition and hydration Support the client in the management of their spinal injury Documentation, policies and procedures This session is suitable for all staff involved in the care of a person with a spinal injury.
Stoma Care
Stroke Awareness
Suicide Prevention
Supervision
Team Building
CourseObjectives:
- To gain an understanding of team dynamics including ‘positions of power’ and control issues
- To gain an understanding of differing personality types within staff groups.
- To gain an awareness of division of labour and expertise and how to achieve this successfully.
- To recognise differing skills and attributes within the team and to utilise these effectively.
- To improve/develop greater skills in managing conflict within staff teams.
Team Leaders and Seniors Training
This course is suitable for team leaders and senior staff working in a community care setting (e.g. care home, nursing home, domiciliary care, supported living, day services). The course aims to help gain/improve skills required for the day-to-day management of a team.
- To improve leadership, assertiveness and motivational skills.
- To understand the importance of team building , managing team dynamics and conflict resolution.
- To gain knowledge of supervision and feedback skills.
- To review professional boundaries, accountability and responsibility as a senior member of staff.
- To gain skills in the day-to-day management of a team and all related tasks.
- To consider record keeping and documentation in relation to all areas of care provision and staff records.
The Role of the Care/Support Worker
A course to help equip care staff who are new to the care sector, mapped to and supporting the classroom elements of the Care Certificate Standards 1 - 7, 9 & 11; to discuss and understand their role and responsibilities within this specific work environment, in order to achieve a high standard of care delivery for the individual(s) they support.
Train the Trainer – Moving & Handling
