Norfolk & Suffolk Care Support Ltd

Courses and workshops

We publicise a range of courses and workshops of interest to the local care sector. Please browse or use the search facility below.

If you are running a course or workshop you would like publicised, or have spare spaces on some training you are holding, please submit it using the tab on the left.

22nd Jan

Safeguarding Knowhow for Provider Managers (King's Lynn)

St Thomas Training is the official provider of training in Safeguarding Adults and Mental Capacity Act for Norfolk County Council and the Norfolk Safeguarding Adults Board.

A two-day session to enable managers in the voluntary, private and independent sector to fulfil their safeguarding responsibilities effectively and work with their partners in the statutory sector to achieve, wherever possible, the outcomes service users wish to achieve for themselves.

TARGET GROUP

Managers and senior staff in independent, private and voluntary organisations. Delegates must have previously completed as a minimum safeguarding adults awareness training and Mental Capacity Act training to level one as a minimum.

LEARNING OUTCOMES:

BY THE END OF THIS SESSION PARTICIPANTS SHOULD:

  • Understand their role as a manager/ senior staff member responsible for safeguarding adults
  • Have updated their knowledge of safeguarding legislation, guidance and local procedures in particular the nature of domestic abuse and the new offence of coercive control
  • Have refreshed their knowledge and understanding of the principles of the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards
  • Know how to share and gather information in order to contribute to a safeguarding enquiry
  • Have developed skills to communicate with a service user to enable them to express the outcomes they wish to achieve to keep themselves safe
  • Know how to make a safeguarding referral and how to contribute to the safeguarding process
  • Know how to contribute to and comply with a safeguarding plan
  • Understand the rules that govern information sharing, consent and confidentiality
  • Know how to deal with allegations against staff and when to refer to the MASH
  • Be able to apply and implement the safer recruitment agenda in your organisation; understand when DBS checks are required and how to ask questions about motivation to work with vulnerable adults
  • Know how to manage complaints from family members and how to ensure that the complaints process does not detract from any safeguarding concerns

Wednesday 22nd & Thursday 23rd January 2020 - 9.30am start each day.


Price Information

£100.00 including VAT per person for employees of private, voluntary and independent sector care providers. If you book 3 places at the same time (either on the same session, or on different sessions) then the third place is FREE!

Start

9:30am
22nd Jan

End

4:30pm
23rd Jan

Venue

West Norfolk Deaf Association,
32b Railway Road,
King's Lynn,
PE30 1NF

Booking Details

Provider Name
St Thomas Training

Contact Name
Ruth

Email
Click To Email Course

Telephone
02380 970914

Booking form
Click here to download booking form


23rd Jan

Medicines Management

For all staff involved in administration of medicines:
Offering a well-defined programme to raise awareness of accountability and responsibility regarding medicines and to encourage safe practice and promote correct procedures, including:
-The 10 "Rights”
-Safe and correct storage, ordering, receipt and disposal
-Defining the terms side effects, cautions, adverse reactions and contra-indications the importance of monitoring and reporting
-To discuss safe administration of ear drops, eye drops, inhalers, ointments and creams.


Price Information

£49 +vat per person

Start

9:00am
23rd Jan

End

1:00pm
23rd Jan

Venue

Training and Assessment in Healthcare,
15 Hurricane Way,
Norwich,
NR6 6EZ

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


23rd Jan

Moving and Handling (full-day)

This course is delivered as a full day, with the aim to give staff a full understanding of the potential risks of injury to themselves and their Service Users, giving knowledge of how to eliminate unsafe practices and implement safe techniques.

Extra Hands moving and handling training covers relevant legislation, along with risk assessments and the following:
• Causes of back pain.
• Assessing and reducing risks.
• Basic principles of biomechanics.
• Ergonomics.
• Unsafe lifting practices.
• Safe manual handling.
• Small handling aids.
• Hoist and sling practical work.


This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a full day course. Refreshments are provided throughout the day, however the learner will need to provide their own lunch.

Sensible clothing and footwear should be worn due to the practical nature of the course, ladies may prefer to wear trousers.


Price Information

Prices are Inclusive of VAT, Per Person

Start

9:30am
23rd Jan

End

4:30pm
23rd Jan

Venue

Suite B Abbeyfarm Commercial Park,,
Southwell Road,,
Horsham St Faith,
Norfolk,
Nr10 3JU

Cost

£110

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Justin Mayes

Email
Click To Email Course

Telephone
01603898623


24th Jan

Diabetes and Healthy Eating

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector to increase their skills and confidence when looking after people with diabetes. Our workshops are for up to 12 attendees offering discussion based facilitated learning. The ultimate aim being to make a positive difference to people living with diabetes and their quality of life.
This workshop is designed to build on the learner’s knowledge and understanding of how food affects diabetes control. It further expands upon the information shared within our 'diabetes awareness' workshop regarding dietary management of diabetes.
This workshop is particularly suitable for chefs/cooks and kitchen staff. It lasts approximately 2½ hours and covers:

  • What diabetes is and how it develops
  • What is a normal blood glucose range
  • Which food group affects blood glucose levels
  • What aggravates insulin resistance
  • 'carb consistency’
  • glycaemic index (GI)
  • 'good’ fats and ‘bad’ fats
  • the 'Eatwell Guide' / healthy eating plate

 


Price Information

The cost is per person and includes a delegate pack, certificate and a copy of the post workshop Evaluation Report.
Full payment must be made in advance (by BACS or cheque).

Start

2:00pm
24th Jan

End

4:30pm
24th Jan

Venue

St Nicholas House Care Home,
Littlefields,
Dereham,
Norfolk,
NR19 1BG

Cost

£32

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178

Website
https://www.duetdiabetes.co.uk/workshops


24th Jan

Diabetic Foot Screening (with competency assessment)

The care workforce is in a fantastic position to inspect and implement (or assist with) everyday footcare for people living with diabetes, as well as potentially spot foot problems which can then be promptly dealt with. If appropriately trained, they can also carry out a diabetic foot assessment for people unable to attend an annual diabetic review at their surgery.

The Diabetic Foot Screening workshop is for all practitioners, from carers to trained professionals, who are involved in assessing the feet of people with diabetes. Using NICE guidance as a framework the workshop aims to equip the learner with the knowledge and skills to competently examine and assess the diabetic foot for potential and actual problems.

As well as the theory and importance behind a diabetic foot assessment, the ‘hands on feet’ practical session allows the learners plenty of time to familiarise themselves with performing a diabetic foot assessment. This workshop provides the tools/processes that are used to undertake an assessment and result in a risk score; the person performing the assessment is not required to make a clinical judgement. It includes a competency assessment and covers:

  • The definition of a foot ulcer
  • The economic and personal cost of developing a foot ulcer
  • When foot screening should be performed
  • Who can undertake a diabetic foot assessment
  • The factors contributing to someone developing a foot ulcer
  • The method and steps to take when assessing the diabetic foot
  • Local and national diabetic foot risk algorithms
  • How to apply the correct risk score
  • Suitable footwear for people with diabetes
  • The causes of neuropathy and peripheral vascular disease (PVD)
  • Practical demonstration on how to test for neuropathy and PVD
  • The Ipswich Touch Test
  • The process of referral for the person with diabetes at each level of risk
  • Examples of diabetic foot related literature and products


 


Price Information

The cost is per person and includes a delegate pack, certificate and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments (tea, coffee and biscuits) are provided.

Start

9:30am
24th Jan

End

1:30pm
24th Jan

Venue

St Nicholas House Care Home,
Littlefields,
Dereham,
Norfolk,
NR19 1BG

Cost

£55

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178

Website
https://www.duetdiabetes.co.uk/diabetic-foot-screening


24th Jan

Managing mental health in the workplace

This one day workshop explores the fundamentals of creating a workplace culture that supports mental health, innovation, creativity and well being. These fundamentals also work to mitigate stress and disengagement whilst supporting those who may be experiencing a mental health problem.


Price Information

Concessions are available for delegates from small businesses or charities, or those attending as individuals.

Start

9:30am
24th Jan

End

4:30pm
24th Jan

Venue

50 Sale Road,
Norwich,
Norfolk,
NR7 9TP

Cost

£120

Booking Details

Provider Name
Norfolk and Waveney Mind

Contact Name
Tillie Sutterby

Email
Click To Email Course

Telephone
01603432457

Website
https://www.norfolkandwaveneymind.org.uk/training-and-courses/individual/managing-mental-health-in-the-workplace-24-january


27th Jan

Award in Education and Training Level 3

Our Level 3 Award is nationally recognised and externally regulated by Ofqual through Highfield Qualifications.
This qualification is mapped to the RQF (Regulated Qualifications Framework) and is the industry standard for those delivering education and training for adult learners.
On successful completion learners will be awarded 12 RQF credits

The qualification replaced PTLLS and will provide in-depth knowledge and practical skills to build confidence and ability in the planning and delivery of your workplace-based training; for trainers (or those wishing to train) to understand and develop their knowledge, skills and confidence in their role.
The modules include:
-How to plan and deliver inclusive teaching to meet your learners’ needs,
-How to deliver effective training
-How to assess and give constructive feedback.

Classroom course dates are 27/28/29 January + 24 February 2020 and course completion is via:
✹ Course ‘Preparation time’
✹ 3 full days of classroom-based learning
✹ Self-directed study with Tutor support
✹ A further full day classroom-based Micro-teach and tutor support


Price Information

POA

Start

9:00am
27th Jan

End

5:00pm
24th Feb

Venue

Training and Assessment in Healthcare,
15 Hurricane Way,
Norwich,
NR6 6EZ

Booking Details

Provider Name
Training and Assessment in Healthcare Ltd

Contact Name
Tracey

Email
Click To Email Course

Telephone
01603611107

Website
www.traininginhealthcare.co.uk


27th Jan

Blood Glucose Monitoring and Glucometer Training (with competency assessment)

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector. Our workshops are for up to 12 attendees offering discussion based facilitated learning. The ultimate aim being to make a positive difference to people living with diabetes and their quality of life.

The Blood Glucose Monitoring & Glucometer Training (with competency assessment) workshop is for relevant senior carers and healthcare assistants who have attended a Diabetes Awareness workshop (or equivalent) within the last 12 months. It lasts 2½ - 3 hours (with a refreshments break). It covers:

  • -What a glucometer is and what it measures
  • -When blood glucose monitoring is necessary
  • -How to maintain a glucometer and the test strips used
  • -How to do a blood glucose test
  • -What to do if the blood sugar level is outside the documented range
  • -How to respond to different issues/events

The workshop includes the theory, a demonstration and then all the learners will have “hands on” time with the devices. The educator will observe the practical session in order to confirm competency of each learner.


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report.
Full payment must be made in advance (by BACS or cheque).

Complimentary refreshments (tea, coffee and biscuits) are provided

Start

2:00pm
27th Jan

End

5:00pm
27th Jan

Venue

Beccles House,
1 Common Lane North,
Beccles,
Suffolk,
NR34 9BN

Cost

£40

Booking Details

Provider Name
DUET diabetes

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178

Website
https://www.duetdiabetes.co.uk/workshops


27th Jan

Diabetes Awareness Training (followed by optional Blood Glucose Monitoring and Glucometer Training)

DUET diabetes provides interactive diabetes education and training to staff at all levels in the care sector to increase their skills and confidence when looking after people with diabetes. Our workshops are for up to 12 attendees offering discussion based facilitated learning. The ultimate aim being to make a positive difference to people living with diabetes and their quality of life.

The Diabetes Awareness Training workshop is relevant for carers/staff at all levels (including dining room staff and activity leaders for example) and lasts approximately 4 hours (with a refreshments break). It covers:

  • What diabetes is and the different types of diabetes
  • The signs and symptoms of diabetes
  • Monitoring – what checks are done to ensure that diabetes is well controlled
  • The long term effects (complications) of diabetes
  • How diabetes is treated
  • Management of high and low blood sugars
  • Sick day care
  • Dietary management of diabetes
  • Footcare

 


Price Information

The cost is per person and includes a delegate pack, certificate of attendance and a copy of the post workshop Evaluation Report. Full payment must be made in advance (by BACS or cheque).
Complimentary refreshments (tea, coffee and biscuits) are provided and free parking is available.
Learners staying for the afternoon 'blood glucose monitoring and glucometer training' session, will need to bring their own lunch along.

Start

9:30am
27th Jan

End

1:30pm
27th Jan

Venue

Beccles House,
1 Common Lane North,
Beccles,
Suffolk,
NR34 9BN

Cost

£50

Booking Details

Provider Name
DUET diabetes Ltd

Contact Name
Lynne Reedman

Email
Click To Email Course

Telephone
01799 584178

Website
https://www.duetdiabetes.co.uk/openworkshops


28th Jan

Medication and MAR Charts

Extra Hands Medication training is a Half-Day training session, which is interactive classroom based. Extra Hands staff are then followed up with monitoring in the workplace to ensure continued competency is maintained.

Extra Hands medication training covers relevant legislation, and the following:

• Confidentiality.
• Types of Medication.
• Storage
• Routes of Medication.
• Side Effects / Reactions.
• Hygiene.
• Reporting and Recording.
• MAR Charts.
• Eye / Ear Drops.
• Competency of Administration

This is an interactive training session with practical involvement. Attendees are given training manuals to take away and a certificate of attendance issued.

This is a half day course. Refreshments are provided.


Price Information

Prices are inclusive of VAT, per person.

Start

1:15pm
28th Jan

End

5:00pm
28th Jan

Venue

Suite B Abbeyfarm Commercial Park,,
Southwell Road,,
Horsham St Faith,
Norfolk,
Nr10 3JU

Cost

£65

Booking Details

Provider Name
Extra Hands of Heacham Ltd

Contact Name
Justin Mayes

Email
Click To Email Course

Telephone
01603898623


Noroflk Care Awards Skills for Care Accolades DFN Matrix