Norfolk & Suffolk Care Support Ltd
COVID-19 test booking portal for care homes launched
< May 2020

COVID-19 test booking portal for care homes launched

A new online portal that makes it easy for care homes to arrange deliveries of coronavirus test kits has now been launched. All symptomatic and asymptomatic care home staff and residents in England are eligible for testing. Testing will be prioritised for care homes that look after the over 65s or people with dementia.

Detailed guidance has been produced for care home managers.

To apply, you need to be the care home manager who’s registered with the Care Quality Commission (CQC).

What you need to apply:

  • the care home’s CQC registration number
  • total number of residents, including number of residents with coronavirus symptoms
  • total number of staff, including agency staff
  • your contact details

There are 2 types of test kits delivered to care homes:

  • Randox test kits
  • all other types, known as Kingfisher test kits

The test kits look similar and test for whether someone currently has coronavirus in the same way. You will be told which test kits you will be using when you receive confirmation of your delivery. All of these kits are throat and nose swab tests and will tell a person whether they had coronavirus at the time the test took place. They cannot tell a person if they have had coronavirus in the past.

A tutorial video is also available to guide staff through the swab collection process.

Test results for residents will be communicated to the care home managers. This information will also be provided to councils in order to help manage coronavirus outbreaks in local areas.

Care worker staff who are self-isolating, either because they or a member of their household has symptoms, and domiciliary care staff who need a test, should continue to use the self-referral website to book a home test or an appointment at a test site.

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