Norfolk & Suffolk Care Support Ltd
Dedicated app for social care workers launched
< May 2020

Dedicated app for social care workers launched

A new dedicated app for the adult social care workforce in England has been launched to support staff through the coronavirus (COVID-19) pandemic.

The Department of Health & Social Care has launched the new app for social care workers. The Care Workforce app will unite 1.5 million care workers across more than 18,000 care providers.

Throuigh the app, care workers will get access to guidance, learning resources, discounts and other support all in one place. Support will be offered on mental health and wellbeing through toolkits and resources.

The social care workforce is spread across 18,000 providers and it can often be difficult to communicate with all staff in one clear way. The Care Workforce app, developed with NHSX and the NHS Business Services Authority, will be introduced under the new CARE brand and will act as a single digital hub for social care workers to access relevant updates, guidance, support and discounts from their phone.

The CARE branded app comes in response to calls from the sector for a more unified and connecting brand, and can be downloaded on Apple and Android supported smartphones or accessed by browsers on any device.

New mental wellbeing guidance will soon be published to further support the care sector with bespoke advice for care workers. This guidance will be signposted on the Care Workforce app when available. The tool will be the first of its kind provided for the care workforce, and will:

  • act as a single one-stop-shop providing the sector with all the latest guidance, wellbeing support and advice they need to protect themselves from COVID-19 and keep themselves well
  • provide access to learning resources on crucial areas such as infection control as well as practical advice and support for mental wellbeing
  • show how care workers can take advantage of offers available to NHS and social care staff, including free car parking and discounts through organisations and initiatives like Discounts for Carers and the Blue Light Card
  • signpost free access to apps like Silvercloud, Daylight and Sleepio, which can help boost users’ mental wellbeing through programmes covering sleep, stress and resilience

New mental wellbeing guidance will soon be published to further support the care sector with bespoke advice for care workers. This guidance will be signposted on the Care Workforce app when available.

The app is available to download from on the Apple App Store and Google Play Store, as well as being accessible online at https://workforce.adultsocialcare.uk.

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