Norfolk & Suffolk Care Support Ltd
< December 2019

National Medicines Safety Improvement Programme

The Eastern Academic Health Science Network are trying to gather as much information as they can from the people who work in and with care homes. To do this they are inviting all care homes to take part in a short e-survey which should only take five minutes.

Questions being asked at this stage

  • What is the nature and scale of medication administration errors within care homes across the region?
  • What types of interventions are currently being used to reduce administration errors, and what kind of impact are these having?
  • What level of support do care home staff currently access to reduce harm, and what further support might they need?
  • Are there some care homes that would be willing to participate in an improvement programme from April 2020?

Click on this link to do the surve:  Safer Administration of Medicines in Care Homes Survey

Background information

How can the safety of giving medicines to people living in care homes be imporved?

Medicines are a vital part of keeping people well and improving our quality of life. Residents of care homes often have complex needs, which in turn means many residents are prescribed multiple medications. Often residents rely heavily on their carers or nurses to access the medicines they need. 

The vast majority of medicines are given as intended, but academic research shows that on occasion, some are not. Mostly these incidents result in no harm, but there is potential that medicines given incorrectly can have serious consequences; unnecessary suffering, hospitalisation or even death. Older people are more susceptible to the side-effects of medicines.

What are EAHSN aiming to do?

They are keen to work with care homes to:

(1) Better understand the things that affect the safety of giving medicines;

(2) Look for ways to continuously improve safety and the experience of care, and;

(3) Measure how effectively they can protect people from harm.

How will the work they will do help?

This work will help care homes be proactive in keeping people safe and well. This is of benefit to everyone: the residents, the care staff, the home and also the wider health and social care system.

Some people yo-yo in and out of hospital due to ill-health caused by their medicines. It is a priority for health and care organisations to support people to remain at home where they thrive in familiar surroundings which enhances their quality of life.

The Care Quality Commission (CQC) regulates and inspects care homes to ensure they are safe, well-led, effective, caring and responsive to people’s needs. The CQC expects all organisations supporting people to protect them from harm and to take action to improve practices where necessary.

Information about the survey

All information collected in this survey will be used for the stated purposes only, and will not be used for performance or contract management or passed on to commissioners, regulators of care homes or prosecuting authorities with the exception of adherence to statutory duties of safeguarding.

Individual care home returns will be shared with the Academic Health Science Network who operate the Patient Safety Collaborative in your area. Representatives of the Patient Safety Collaborative may contact you directly for more information.

All publicly published information resulting from this survey will be in aggregate format and will not identify any individual care home without the express permission of the care home’s registered manager or owner.

If you have any questions about the National Medicines Safety Improvement Programme or the survey, please contact .(JavaScript must be enabled to view this email address).

Noroflk Care Awards Skills for Care Accolades DFN Matrix