Norfolk & Suffolk Care Support Ltd
< September 2019

Norovirus outbreak - information and guidance for care homes

Emma Jones, Media and Communications Manager, North Norfolk CCG and South Norfolk CCG has issued a message for care homes in Norfolk

Dear colleagues

Cases of Norovirus are presenting themselves in the community and in certain acute hospitals in Norfolk. Please be vigilant and practise good hand hygiene as well as be aware of early signs and symptoms to minimise the risk to residents and staff. Please use the this hand washing poster and place it visibly in your care setting or workplace to encourage visitors and staff to wash their hands with soap and water. Read the 'Diarrhoea and vomiting in care homes guidance' here.

If you are a home care agency the poster may be used as you feel appropriate in your organisation.

A resident should only be admitted to hospital if they are acutely unwell and dehydrated with their symptoms of diarrhoea and vomiting that cannot be managed within the care home.

Therefore, it is essential that care staff always seek GP advice rather than contacting A&E departments when residents have suspected diarrhoea and vomiting infection. This is so a full clinical assessment can be carried out by the GP or out of hours service as appropriate.

In the event of hospital admission, the receiving hospital must be given detailed information of the resident’s symptoms including the possibility of infectious diarrhoea and vomiting so appropriate isolation precautions can be taken.

Emma Jones

Media and Communications Manager, North Norfolk CCG and South Norfolk CCG

.(JavaScript must be enabled to view this email address). Tel: 07787891090


Noroflk Care Awards Skills for Care Accolades DFN Matrix