Norfolk & Suffolk Care Support Ltd
Training for personal assistants (PAs)
< June 2019

Training for personal assistants (PAs)

Norfolk County Council is offering new training opportunities for personal assistants (PAs) wanting to improve and develop their skills.

Norfolk County Council's Direct payment Support Service now offers training for anyone currently working as a personal assistant (PA) carer, or who wants to work as one.  

This training is free if you earn less than £15,736 a year and have lived in the UK, EU or EEA for three years before the start of the course.

You may also be eligible for funding if you don't meet this criteria but do support someone who has their care needs met through a direct payment.

The training is provided through Norfolk County Council Adult Education and at the end of the course you'll have accredited qualifications.

The course covers the following subjects: 

  • Safeguarding (children and adults)
  • Moving and handling
  • Positive handling
  • Health and safety
  • Lone working
  • Safe medicine management
  • Dealing with conflict
  • Epilepsy awareness
  • Infection control
  • Intervenor training (if necessary) for people with multi-sensory impairments

The training offered will be a combination of face-to-face study and online self-study learning.

If you don't have access to a computer at home you can use Norfolk libraries for any online study. 

Sessions available

Sessions are being run at the following locations:

Norwich - Mile Cross Norman Centre
Wroxham - venue to be confirmed
King's Lynn - Involve training rooms, Boat Quay
Dereham - Breckland Business Centre
Swaffham - Community Centre
Great Yarmouth - Kings Centre
Cromer - Merchant's Place

Sessions will be on the following dates and times:

  • Norwich - 30 September 2019, 12.30pm - 3.30pm 
  • King's Lynn - 1 October 2019, 9.30am - 12.30pm
  • Cromer - 2 October 2019, 9.30am - 12.30pm
  • Norwich - 2 October 2019, 5.30pm - 8.30pm
  • Great Yarmouth - 3 October 2019, 9.30am - 12.30pm
  • Swaffham - 3 October 2019 12.30pm - 3.30pm

To let NCC know which sessions you would like to attend, email They will contact you to book your place and give you details.

Noroflk Care Awards Skills for Care Accolades DFN Matrix