Norfolk & Suffolk Care Support Ltd
< November 2019

Winter Pressures: Norfolk County Council Capacity Incentive Payment Scheme

Norfolk County Council has designated periods this winter where incentive payments will be offered for promptly commencing new and restarted packages of care for people discharged or transferred from specific care settings.

The first period covers the holiday period Friday 20 December 2019 – Sunday 23 February 2020.

The NCC website contains details on the scheme, eligibility and how to receive payments for care and nursing homes and home support providers.

This is a one-off payment that social workers are empowered to agree with you to facilitate prompt payment. 

This payment is to support workforce resilience, increase payments to your carer workers and the delivery of sustainable services through the winter period.

Please contact us at if you have any questions.

For further information and support on delivering a resilient service at this time of year please visit

Noroflk Care Awards Skills for Care Accolades DFN Matrix